At Elementis Learning, we are committed to protecting the privacy and security of our students and their families. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us during tutoring sessions, through our web site or other means. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from our students and/or their parents/legal guardians:

1.1 Personal Identifiable Information
Parent’s name, address, email address, phone number, and other contact details necessary for communication. We do not collect contact information for students.

1.2 Academic Information
School name, grade level, subject(s) of study, homework, test scores, and other information that will enable us to provide the best possible tutoring services. Guardians may opt-out of providing this type of information by notifying us at the time it is requested.

1.3 Communication Data
Any information you provide when contacting us to schedule appointments, questionnaires, surveys or other online communications.

1.4 Payment information
If you choose to pay for services via credit card, we keep credit card information on file for authorized transactions only. Credit card information is stored within the Keeper security application, which is both encrypted and requires two layers of authentication to access.

2. How We Use the Information

We use the collected information for the following purposes:

2.1 Providing Tutoring Services
To deliver personalized tutoring sessions, track academic progress, and tailor our services to meet individual student needs.

2.2 Communication
To respond to inquiries, provide support, and keep you informed about important updates, schedule changes, or service-related notifications.

2.3 Service Improvement
To analyze and improve our tutoring programs and web site, based on usage patterns and feedback received.

3. Information Sharing and Disclosure

We may disclose personal information in the following circumstance:

3.1 Legal Compliance
We may disclose personal information when required by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or respond to a legal request.

We will not disclose any personal information under any other circumstances. In addition, we will not disclose our professional services relationship without your prior consent.

4. Data Security

We implement appropriate technical and organizational measures to protect the security and integrity of personal information. However, please be aware that no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security. We also provide basic physical security measures to prevent unauthorized access to computer equipment containing personal information (e.g., physical security at office location, password-protected computers).

5. Your Choices and Rights

You have the right to:

5.1 Access and Correct Your Information
You may request access to the personal information we hold about you and your child in order to update any inaccuracies.

5.2 Data Retention
We will retain personal information to fulfill the purposes outlined in this Privacy Policy or as required by law. If you would like your personal information deleted from our systems after our services are no longer needed, please notify us. Otherwise, data is retained to enable us to provide future services if so desired.

6. COPPA policy

The federal Children's Online Privacy Protection Act (COPPA) requires that we inform you of our practices with regards to our collection, use, or disclosure of personal information from children under the age of 13, and to obtain verifiable parental consent prior to collecting, using, or disclosing any such information. If we discover we have collected information from a child in a manner inconsistent with COPPA's requirements, we will either seek the parent's consent for that collection or delete the information. We won't require a child to disclose more information than is reasonably necessary to provide our educational services.

6.1 Information we collect:

  • Student name

  • Personal pronoun preference

  • Student intake questionnaire (optional; collected as part of baseline evaluation)

  • Homework (optional; collected as part of baseline evaluation)

  • Tests and other evaluations from student’s school (optional; collected as part of baseline evaluation)

  • Quizzes, tests, and any other evaluations performed in the course of providing our educational services

6.2 Information we share
We do not share any of the information outlined above, except with the child’s parents or as required by law.

6.3 Parental rights
At any time, a parent may request that we delete information related to their child, with the understanding that this may impact the level and quality of services we can provide.

7. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes via email or by posting a prominent notice on our web site. Your continued use of our services after such modifications or updates signifies your acceptance of the revised Privacy Policy.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at ryan.mccormack@elementis.com.

Version 1.0
Last modified: 07/17/2023